Last updated: June 2026 — James Wilson, 18communications
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James Wilson, founder of 18communications, personally reads all reader feedback and inquiries. We aim to respond to all messages within 2-3 business days.
Have questions about our pokie reviews, rating methodology, or the casinos we feature? Want to suggest an online casino for us to review? We welcome your editorial questions and suggestions. Email us with details about what you'd like to know, and we'll get back to you promptly.
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We typically respond to all inquiries within 2-3 business days. During peak periods, it may take slightly longer, but we'll always get back to you.
Please note: we cannot assist with casino account issues, payment disputes, or payout problems. If you're experiencing difficulties with a casino operator, we recommend contacting:
These organisations have the authority to investigate complaints and help resolve disputes. Our role is to provide honest, independent reviews—not to mediate customer disputes with operators.
18communications is your trusted source for handpicked online pokie reviews across Australia. Founded by James Wilson, our mission is to help Australian players find the best, most trustworthy online casinos with quality games and fair play. All content is in English and designed specifically for the Australian market.
Thank you for visiting 18communications. We look forward to hearing from you!